The Bank will help its customers in every situation, and wherever possible will solve problems .
Written complaints may be submitted in the following ways:
• At the Bank’s office, in person, at Kr. Valdemara 19, Riga, LV-1010, Latvia.
• By registered letter sending to: AS Expobank, Kr. Valdemara 19, Riga, LV–1010, Latvia.
• By e-mail to firstname.lastname@example.org.
• Via Internet-bank system.
• By fax to number: +371 67043511.
The Bank considers submitted complaints objectively and free of charge.
The Bank considers submitted complaints according to order and terms determined in Rules for Consideration of Costumers Claims and Disputes, which are available here.